Qualitative and Quantitative Usability Testing – a Hybrid Approach

Presenters

Tim Bosenick, SirValUse Consulting
Matthias Müller-Prove, Sun Microsystems

Abstract

Qualitative results of usability tests are of high value for the software development process. In many cases they already contain clues how to resolve the user's problem. On the other hand, quantitative data are needed to support the planning and controlling process. Up to now it was not possible to collect qualitative and quantitative data within the same usability test. The classical way of conducting usability test prevents repeatable conditions that are necessary for measures.

A new approach -- developed by SirValUse and Sun -- delivers qualitative and quantitative data within the same study.

Presentation

hybrid_eng ^{13 slides, 360 KB}

Cross References

• A Hybrid Approach for Qualitative and Quantitative Usability Studies. by Tim Bosenick, J.O. Bugental, and Matthias Müller-Prove. Mensch und Computer 2005
• Usability-Metriken – a summary of sw-ergo news, July 2003